Digital Adoption Services

In today’s world, where hybrid working has become the norm, the need for direct online support has increased enormously. Yet the adoption of HR software is lagging behind, because of:​

• Outdated and difficult to find information on HR portals.​
• Little interest from employees in looking up manuals and instructional videos.​
• Lack of user-friendliness due to the use of different HR software solutions.

What is a Digital Adoption Platform?

A Digital Adoption Platform (DAP) integrates seamlessly with existing HR applications and websites. It offers employees immediate guidance during HR processes through in-app instructions, tooltips, and walkthroughs. DAPs simplify the use of software, increase productivity, and ensure maximum return on digital investments. This reduces the number of support questions and frustrations.

Our approach

Our experienced consultants with in-depth knowledge of HR IT systems achieve concrete improvements and measurable results. They analyze your HR IT environment and identify bottlenecks through conversations with important stakeholders. Based on this analysis, we implement user-friendly and step-by-step guidance, such as ​

• Smartly designed forms. ​
• An intuitive and attractive interface. ​
• Warnings for required fields. ​
• In-app help and training, exactly where and when you need it.​

​Due to our approach, you ensure that your employees make effective use of HR software, which leads to higher satisfaction and better business results.