The world today is constantly evolving. With rapid changes in HR and technology, organizations face significant challenges. While digital transformation is often high on the agenda, successfully implementing new technologies can be complex—especially when it’s not part of your daily operations. 

At Consultday, we understand and recognize these challenges. That’s why, in collaboration with the Eindhoven University of Technology, we introduced TechCoaches: a solution designed to accelerate technological adoption, enhance organizational flexibility, future-proof businesses, and provide young talent with relevant work experience. 

What are TechCoaches? 

TechCoaches are technically skilled professionals who support organizations during implementation and optimization processes. They combine in-depth knowledge of new technologies with strong coaching skills. This makes them not just excellent testers and trainers but also reliable partners in your specific change projects. 

Their role includes: 

• Testing systems and processes. 
• Developing training materials. 
• Coaching and guiding (HR) employees. 
• Managing peak workloads. 
• Gathering valuable feedback within the organization. 

Implementing with TechCoaches 

TechCoaches provide additional capacity during various phases of an implementation project. Cost-effective, time-efficient, and results-oriented, their impact is evident through: 

• Testing Support: Thanks to their quick adoption and fresh perspective, TechCoaches are highly effective testers, laying a strong foundation for their involvement in later phases. 
• Implementation Assistance: They create clear FAQs, manuals, training materials, and instructional videos, ensuring a smooth implementation. This also provides lasting documentation, useful for onboarding new colleagues. 
• Personal Guidance: During and after Go Live, they offer personalized, phone, and online support to end-users, significantly reducing the pressure on your helpdesk and HR team. 
• Continuous Improvement: Post-launch, they collect user feedback, conduct thorough analyses, and address structural issues. Your services are continuously improved. 

In short, TechCoaches bring the flexibility often crucial in challenging implementation projects. From handling peak workloads during critical testing phases to post-Go Live support, their presence ensures seamless transitions. 

Why Choose TechCoaches? 

The success of any digital transformation depends on adoption and engagement across the organization. This is where TechCoaches make a difference. Their flexibility and fresh approach not only energize projects but also deliver: 

• Higher adoption rates for new technologies.
• Cost savings through more efficient processes and improved employee satisfaction.
• Technical talent that fosters cross-pollination and innovation.

Flexible Coaches 

The process begins with an intake session to discuss the project’s goals and needs. Based on this, the organization receives a proposal and profiles of available TechCoaches. Throughout the project, the coaches remain flexible under the guidance of a coordinator who manages planning, support, and potential pool expansion if necessary. 

Benefits for clients include: 

• Clear role distribution among clients, coordinators, and TechCoaches. 
• Continuity and customization through flexible deployment. 
• Sustainable results via feedback integration and evaluations. 

Motivation and Opportunities 

Research shows that Dutch technical students are highly motivated to work as TechCoaches. The role offers them not only practical experience and a valuable network but also opportunities for personal and professional growth. For organizations, this means access to a motivated talent pool ready to make an impact. 

For the students, being a TechCoach is a unique opportunity for professional and personal development. With guidance from clients, coordinators, and Consultday, they gain valuable experience for their CV. Testing new and existing technologies alongside project teams helps them understand complex systems, identify issues early, and develop appropriate solutions. 

Moreover, the flexibility of the TechCoach role allows students to schedule tasks at times that work best for them. This not only ensures a good balance between work and study but also makes the role an attractive job. By building a professional network, taking on responsibilities, and gaining relevant expertise, the TechCoach program lays a solid foundation for their future careers. 

Contact the TechCoaches 

At Consultday, we believe technology should be simple and accessible, and that knowledge-sharing is the lifeblood of organizations. By supporting organizations with our TechCoaches, we make complex digital transformations possible. Together, we build a future where technology is not an obstacle but a catalyst for success. 

Curious about how TechCoaches can help your organization? Contact us today—we’d be happy to discuss your needs. 

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